Peace of Mind
Insurance
We understand the importance of enjoying a stress-free holiday, which is why all our vehicles come with a comprehensive insurance plan as standard. Our coverage includes full protection for third-party damages and non-operation charges (NOC), ensuring peace of mind throughout your rental journey.
While vehicle damage is also covered, certain conditions and deductibles may apply. For full details on coverage, please see the information below.
Personal Injury Compensation
Bodily injury: Unlimited coverage for each person (including vehicle liability insurance)
Physical disability: Up to JPY 30,000,000 per person*
*Compensation will be paid for injuries to passengers (including death and residual disability) regardless of the degree of the driver’s responsibility. (Up to JPY 30,000,000: the amount of damage will be calculated by the insurance company.)
Property Damage Compensation
20,000,000 yen per accident
* Compensation for damage to a third party’s car, utility pole, building, etc.
Vehicle Compensation
Up to the actual value per accident
[cost of max. JPY 50,000 covered by customer (deductible); max. JPY 100,000 for minivan]
Passenger Compensation
Unlimited
*Compensation for injury, death
Non-Operation Charge (NOC)
In case of accident, the car needs to be repaired, payment of compensation for business loss is exempted.
Roadside Assistance
Support for when your vehicle breaks down or is damaged in an accident.
24/7 Towing Service & Emergency Roadside Repairs.
The amount of damage that is not covered or paid for by the compensation above shall be covered by the customer.
Insurance does not cover any accidents specified by the disclaimers in the insurance agreement.
Insurance may also not cover accidents for which an accident report has not been issued by a
police officer.
Insurance coverage is not applicable in the following situations:
- Over above-mentioned coverage limit
- Accidents were not reported to the local police.
- Damage that is not included in insurance coverage:
- Unlocking the vehicle
- Loss of vehicle key
- Jumping the car battery
- Damage of tires, wheel covers and replacement of tires.
Actions breaking the rental car agreement:
1. Driving while intoxicated or driving without a license.
2. Subletting the vehicle to a third party.
3. Failure to notify the rental car outlet from the scene of the accident.
(If an accident occurs after our office hours, please notify the rental outlet first thing the next morning.)
4. When not wearing a seat belt while driving.
5. When a friendly settlement is reached with others involved in the collision.
6. When operating the vehicle off of normal roads, such as on the beach, riverbank or forest.
7. Damages caused by misusage / mishandling of the vehicle.
8. Driving with more than the maximum number of passengers allowed.
9. An accident caused by someone other than the driver or the co-driver on the rental car agreement.
10. Damage to the interior of the vehicle.
11. When using the vehicle in violation of the conditions stated in the rental car agreement.
12. An accident excluded from the liability coverage of the insurance agreement.
13. Other incidences of serious driver negligence.
(Speeding or running a red light, illegal parking etc.)
14. Filling in the wrong gasoline at self-service gas station.
