Terms & Conditions
T&Cs
Renting a Car
At the time of rental, a valid driver’s license must be presented at your pick-up location.
Payment of Rental Rates
Full payment of the rental rates (the amount mentioned in the email sent to you) must be made in advance when you are making the reservation.
Payment of any other charges/penalty incurred afterward, such as late fees, fuel charge, and drop-off charges, must be made by cash at the time you return the vehicle.
Credit card payment is necessary for all advance reservations.
If there are any unpaid charges for the car rental, the charges will be charged by cash upon pick up/ return.
Fueling
Please return the vehicle with a full tank as it will be rented with a full tank of fuel.
If the vehicle is returned without being refueled, the following refueling charges will apply based on the vehicle type:
Compact Cars:
Up to half tank: JPY 5,000
Full tank: JPY 8,000
MPVs:
Up to half tank: JPY 7,000
Full tank: JPY 11,000
Minivans:
Up to half tank: JPY 9,000
Full tank: JPY 13,000
Extension of Rental Period
If you need to extend your rental period, please contact the outlet in advance to arrange the extension. Once confirmed, the charges for the extended period will be applied and must be settled in advance.
Please note that a penalty fee will apply if the return date is delayed without prior notification to the car rental company.
Cancellation Policy
We understand that plans can change. You may cancel your reservation if absolutely necessary. Cancellation charges are as follows:
7 days or more before the rental day:
Free of charge (a 3.6% credit card handling fee will apply).
6 days or less before the rental day:
Non-refundable.
Cancellation Due to Typhoon or Extreme Weather Conditions
If your flight is canceled due to a typhoon or extreme weather conditions, and you can provide proof of the cancellation (such as an official airline notice), you will receive a full refund.
Substitute Vehicle
When the reserved car cannot be provided due to reasons attributable to the Company, the Company will notify the Renter as soon as possible. In this case, if the company will provide the Renter with a Rental Car of the same class as the reserved car.
If the Renter agrees to rent the substitute vehicle, the Company will lease the Substitute Rental Car to the Renter under the same rental conditions as when making the reservation, except for the car model.
If the Renter rejects the proposal of renting a substitute vehicle, the reservation will be deemed canceled, and the Company will refund to the Renter.
This Agreement shall be governed by and construed in accordance with the laws of Japan regarding its conclusion, enforcement, implementation and interpretation.
We and the Customer hereby agree that any dispute arising from this service shall be resolved in good faith through consultation. If the dispute cannot be resolved, the Tokyo District Court shall be the exclusive jurisdictional court for this agreement.
Privacy Policy
Who We Are
DAZZ, 2-108 Miyagi, Chatan, Nakagami District, Okinawa 904-0113 trading with the brand name Aqua Kyara
Telephone: +81 90-6890-8686
Email: [email protected]
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Where your data is sent
Visitor comments may be checked through an automated spam detection service.
